While the need to diversify revenue sources has been top as mind as associations weather the pandemic and overcome financial losses, they must also focus on the personal connections that keep members engaged. A look at three ways to get started. If we have learned anything over the past two years, it’s that the need…
The National Federation of Paralegal Associations, Inc. (NFPA), one of Management HQ’s (MHQ) clients, hosted its Annual Convention in Cleveland, OH, earlier this month – which marked the first time being back in-person after two years of virtual Conventions. NFPA’s Annual Convention and Policy Meeting provides attendees an opportunity to attend educational sessions, network with…
Creating a strong team that responds to members effectively doesn’t just happen. It requires a few key factors including trust, empathy, and listening to members. A new chief experience officer reflects on guiding principles that helped her organization succeed. As the National Association for College Admission Counseling’s (NACAC) inaugural chief experience officer, it is my…
Diversity, equity, and inclusion can be challenging to implement in practice for both managers and employees. Making differences in background, culture, and gender opportunities—instead of barriers, with the help of mentoring—is key to the successful integration of DEI. One of the more underacknowledged facets of diversity and inclusion is the need for mentorship and inclusion…
Associations must employ a year-round approach across digital channels to sustainably serve sponsors, members, and themselves. If the pandemic has taught us one thing, it’s that “don’t put all your eggs into one basket” is not just a saying—but solid advice. Many association leaders, overly reliant on bringing in sponsorship revenue through once-a-year meetings, were…
On Thursday, July 28, Management HQ CEO Dara Rudick, CAE hosted a spirited discussion to answer the question, “Why Minneapolis?” Dara was joined by esteemed panelists Minneapolis City Council President Andrea Jenkins; Guylaine Saint Juste, President & CEO of NABA, Inc.; and Melvin Tennant, CAE, President & CEO of Meet Minneapolis. This panel of experts…
If your nonprofit has voting members, that means your members have REAL LEGAL standing and rights. So, what happens when things go sideways with a voting member? An expert in membership association management, our CEO Dara Rudick joined Birken Law Office’s Jess Birken to answer all your thorny member questions! Can you remove a member…
Article by Per Hugander Published by the Harvard Business Review, May 9, 2022 Research shows that it takes a long time to build interpersonal trust in organizations. When people from different groups come together to cross-collaborate on important strategic challenges, there will be low trust between the individuals who haven’t worked together before. The same…
MHQ client, the National Federation of Paralegal Associations, Inc. (NFPA), hosted its first-ever hybrid Joint Conference this spring. The three-day event took place in Minneapolis, MN, in late May. Paralegal professionals joined both in-person, and virtually, from across the country. “Coming into 2022 we hoped that the COVID-19 impact on our client events would be…
When people focus on DEI, they often think about who they’re hiring and asking to participate, rather than how they speak to people. However, using the wrong language in communications can offend, or worse, lead to a crisis at your association. Consider these ideas to communicate effectively with diverse stakeholders. Words matter. By approaching new…